Privacy Policy:

The Dock Experts (“The Dock Experts“) operates thedockexperts.com, yourdockexperts.com, dockexperts.com and may operate other websites. It is The Dock Experts policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, The Dock Experts collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Dock Experts purpose in collecting non-personally identifying information is to better understand how The Dock Experts visitors use its website. From time to time, The Dock Experts may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

The Dock Experts also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on thedockexperts.com blogs/sites. The Dock Experts only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to The Dock Experts websites choose to interact with The Dock Experts in ways that require The Dock Experts to gather personally-identifying information. The amount and type of information that The Dock Experts gathers depends on the nature of the interaction. For example, we ask visitors who sign up at thedockexperts.com to provide a username and email address. Those who engage in transactions with The Dock Experts are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Dock Experts collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with The Dock Experts. The Dock Experts does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

The Dock Experts may collect statistics about the behavior of visitors to its websites. The Dock Experts may display this information publicly or provide it to others. However, The Dock Experts does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

The Dock Experts discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Dock Experts behalf or to provide services available at The Dock Experts websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Dock Experts websites, you consent to the transfer of such information to them. The Dock Experts will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Dock Experts discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Dock Experts believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Dock Experts, third parties or the public at large. If you are a registered user of an The Dock Experts website and have supplied your email address, The Dock Experts may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Dock Experts and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Dock Experts takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Dock Experts uses cookies to help The Dock Experts identify and track visitors, their usage of The Dock Experts website, and their website access preferences. The Dock Experts visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Dock Experts websites, with the drawback that certain features of The Dock Experts websites may not function properly without the aid of cookies.

Business Transfers

If The Dock Experts, or substantially all of its assets, were acquired, or in the unlikely event that The Dock Experts goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Dock Experts may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by The Dock Experts and does not cover the use of cookies by any advertisers.

Service Delivery Communications

Text Message / SMS Communications

By providing your mobile telephone number and opting in to receive text messages from The Dock Experts, you consent to receive SMS/text messages from The Dock Experts regarding appointment scheduling, inspection confirmations, service reminders, technician arrival updates, project or repair updates, account/service follow-up, and related customer service communications. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing goods or services from The Dock Experts.

You may opt out of receiving text messages at any time by replying STOP to any text message from us. After you opt out, we may send one final confirmation message to confirm that your opt-out request has been processed. For help, reply HELP or contact us at info@dockexperts.com or 1-877-DOCKEXP.

We may collect and use your mobile telephone number, SMS opt-in status, the date, time, and source of your opt-in, message history, and opt-out or HELP requests in order to send and manage text message communications, maintain compliance records, and honor your communication preferences.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The Dock Experts will not sell, rent, or share SMS opt-in data or consent with any third parties, affiliates, or lead generators for their marketing or promotional purposes. We may disclose information when required by law or to service providers that help us deliver and manage text messages, solely for that purpose and subject to appropriate confidentiality obligations.

Privacy Policy Changes

Although most changes are likely to be minor, The Dock Experts may change its Privacy Policy from time to time, and in The Dock Experts sole discretion. The Dock Experts encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a thedockexperts.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.